RRK Associates
Technology Consulting
and Managed Service Provider

Professional Services | Washington, DC

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Free Systems Assessment

No charge for your first consultation including a full system assessment and a management plan that fits your needs

Provider LocalSaver

about this business

We provide affordable Managed IT Services and Technology Consulting to the small and midsize business. We offer a full range of managed services including Managed Systems, Managed Networks, Managed WiFi, Managed Data Protection, Disaster Recovery, Risk Intelligence and 24/7 system monitoring. Our Managed Service Provider model allows us to respond to issues before they become significant problems. It enables us to react quickly to your needs often without the additional delay of costly onsite visits. Serving Washington and surrounding areas our experienced team is dedicated to meeting and exceeding your expectations

Keep your systems running at their best.

Managed System Health
Through a series of health checks, we provide 24/7 monitoring of your systems. Checks, such as hard disk space, failed login attempts, and service failures, help us understand the system state should issues arise. Checks continuously monitor your system, providing real-time health information to our monitoring “dashboard” allowing us to react more proactively should a problem occur.

Managed Patch Management
Keeping your software up to date with the latest security updates is crucial when it comes to protecting your system as a whole. With patch management services, we ensure that all the necessary updates are being installed promptly. Patching includes many of the more commonly found software on PCs today such as Adobe Reader, Java, and other 3rd party software and applications. Patches are approved within our system and then released to workstations and servers on a scheduled basis.

Protect your systems from unwanted threats

Managed Anti-Virus
Through the choice of two different AV engines, we monitor the status of unwanted software, as well as, its removal. We can ensure that scheduled scans are occurring and report on what those scans find and remove.

Managed Web Protection
This background service helps protect the user from accessing potentially harmful websites which may infect their PC with malware, spyware, and viruses, or spy on the user’s activity. We block a full array of sites from pornography to social media and other questionable sites.

Protect your network and your data

Managed Network
We provide 24/7 monitoring of what devices are connected to the network. We can see the current status and a history of what has been connected to the network and when. With this feature, we can help put your mind at ease that no rogue devices are connected to the network, or identify devices that may cause harm or conflict on the network.

Risk Intelligence
Sensitive data left exposed on systems pose a significant risk to your customers. Often, companies amass large amounts of confidential personally identifiable information, including social security numbers, driver's license numbers, credit card information, and more in dispersed persistent storage. Unwanted exposure of this information can result in huge liability costs. Our Risk Intelligence scans root out sensitive data and potential vulnerabilities no matter where they are stored, and provide actionable insights for sensitive data protection. With this information, we can map out a mitigation plan to help better protect sensitive data and bring your systems into HIPPA and PCI compliance.

Managed Data Protection / Disaster Recovery
Data protection and Disaster Recovery uses a hybrid methodology to store system backups both onsite and in the cloud. This approach provides for quick recovery from the local store, as well as, the added protection of offsite storage of backup and recovery file. The service can be applied to workstations and servers alike and provides recovery features such as File-Level Recovery, Bare Metal Recovery, as well as, Virtual Recovery to any in-house or third-party virtual machine provider. For example, if your office space has suffered a catastrophic disaster, we can bring your systems back up in Microsoft’s Azure or Amazon Web Services getting your company back up and running in no time.

additional information

Hours of Operation

  • monday 8:30am - 6:30pm
  • tuesday 8:30am - 6:30pm
  • wednesday 8:30am - 6:30pm
  • thursday 8:30am - 6:30pm
  • friday 8:30am - 6:30pm

Services

  • Disaster Recovery
  • Manage WiFi
  • Managed Networks
  • Managed Security
  • Managed Systems
  • Office 365
  • Risk Intelligence
  • Technology Planning
  • Vonage Business Phone Systems
  • Connect to this Business

RRK Associates
Technology Consulting
and Managed Service Provider
location & information

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3613 Jocelyn St NW
Washington, DC 20015
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