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No one looks forward to a plumbing problem, but it can get much worse if your contractor delivers an unpleasant surprise. That’s the reason we always communicate honestly and directly with our customers and provide detailed estimates that are easy to understand. You’ll always know exactly what we’re going to do and how much it will cost.
Our company’s success rests on the founding principles we practice each and every day:
• We always treat our customers, employees and industry partners with the dignity and respect they deserve.
• Customer service is our highest priority, and we strive to form enduring relationships with our valued clients.
• We offer a 100-percent satisfaction guarantee backed by highly skilled and expertly trained plumbers.
• We provide an on-time guarantee that pays the customer five dollars for every minute we’re late.
• 24/7 emergency service is available, and a live technician is always on call.
• Inside your home, our technicians demonstrate the greatest respect for you and your family.
• You’ll never be charged after-hours fees even during weekends and holidays.
• All of our plumbers are background checked and screened for drugs.
• Each plumbing system we design, repair or install meets the highest industry standards for quality and conforms to all local, state and national building codes.
We know you have many choices when you’re looking for a Birmingham plumber, so we’ll work hard to earn your business. If you suspect you might have a plumbing problem, it’s best to catch it early so you won’t have to deal with more costly issues down the road. We provide comprehensive plumbing inspections services designed to uncover hidden plumbing issues before they cause a serious breakdown. If we do discover a problem, we carry many common parts on our service vehicles, so most plumbing repairs are completed in a single day.
Your complete satisfaction with our services and plumbers is 100% guaranteed. Our on-time guarantee is one of the best in the country and backed by plumbers, that are trained, skilled and experienced to exceed your expectations and needs. We have convenient, appointment windows to better fit your schedule. If your Benjamin Franklin plumber is even one minute late, the service is on us. Service on time or you do not pay a dime.
If you need plumbing repair, maintenance or installation service, call the pros at Benjamin Franklin Plumbing. One of our friendly representatives will answer all your questions and schedule a service call.
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