Our service program is free of hidden fees. We provide your guests with amenities, linens, and phone/email support at no additional charge. Break free from the chains of local vacation rental companies. Call us today!
We provide an All-Inclusive service program, so that less time is spent searching for an array of providers and more time is spent with your guests. Our services are free from hidden fees and there are no upfront costs! Essentially we are your boots on the ground. Allowing you to break free from the chains of the traditional Rental Management Company. You will no longer have to worry about who will take care of my property if I choose to rent if myself.
VACATION RENTAL CLEANING SERVICES
We provide you and your guests with a quality cabin or condo cleaning each and every stay. We follow-up with a detailed inspection to ensure your guest's have a satisfactory experience.
Our service program saves you time and money. There are no set-up fees, long-term commitments, or linen charges. Our support team is able to manage your vacation rental schedule without the hassle of having to constantly email updates and worry if my property will be cleaned on time.
VACATION RENTAL MAINTENANCE SERVICES
We provide timely and affordable maintenance services for you and your guests. We have an experienced service team available 7 days a week, and after hours assistance that can respond to most major emergencies.
Our support team is available for you and your guests when problems, and/or questions arise. Feel free to gives us a call there's no charge.
PROFESSIONAL LINEN CARE FOR VACATION RENTALS
We provide your vacation rental with all of the necessary sheets and towels for your guests as a part of our service program. Traditional vacation rental management companies require you to purchase linens annually. Why should you incur the costs when the majority of damage occurs during a stay?
All of our linens are professionally processed at our commercial facility. We use Continental Washer-Extractors, and Drying Tumblers with programmed cycles to ensure a perfect wash and dry every time.
VACATION RENTAL PROPERTY INSPECTIONS
We complete a pre-arrival inspection for each property to ensure guest readiness. Our inspectors complete an app-based inspection form during the process to document the overall cleanliness, hot tub cleanliness, maintenance issues, and miscellaneous items. The reports can be downloaded to share or reference at anytime.
During the inspection process we will replace the following items (as needed) at no additional charge: light bulbs, batteries, shower liners, furnace filters, and grill brushes.
"A spot check of our property and SMSM had it looking like a brand
new property, seriously. In addition, Nick and his company are VERY responsive to my needs and requests." - Rud M
"Responds quickly. Keeps the unit clean and ready for quick turn arounds. Nick has been a pleasure to work with. He is professional and quick to reply to my email requests. I'm a very satisfied
customer." - Lori F
This company provided quick service to meet our needs when we vacationed at one of the homes in Gatlinburg. Furthermore, they are experts and knowledgeable about home and functions of the homes they manage. -Thomas A
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