Chapman Automotive is a family-owned and family-friendly business. To us, team, this means that the most important part of being in business is connecting with people, getting to know them personally, and operating in a friendly, fair, honest, and open manner. We are aware that not everyone “speaks mechanic”, so we make an effort to thoroughly explain all services performed in our garage in layman’s terms, so the customer has a full understanding of what they are spending their hard-earned money on.
The main mission at Chapman Automotive is to always ensure that when the job is complete, the customer is happy, because our customers matter to us. Our success at making our customers happy is obvious when you take into consideration how many loyal customers we have, and how many of those customers refuse to go anywhere else for auto repairs. As further evidence, our collaboration with Western Michigan University to provide service to students has resulted in Chapman Automotive being named #1 Local Garage by the students – on a yearly basis. To thank our repeat customers, Chapman Automotive has launched a Loyalty Card program.
WE NOW OFFER FINANCING FOR THOSE WHO MAY NEED JUST THAT LITTLE BIT MORE HELP, FOR WHATEVER LIFE'S REASON!
Weekly coupons available, head over to our Facebook page to find out!
We now offer FINANCING for either 6 or 12 months, same as cash. Come in and ask about how we can really help you get what you want, and get it done right the first time.
A+ Rating with the BBB since 2012
ASE Master Technicians with over 25 years experience
NAPA AutoCare Center since 2003
Trademark Who's Who Member of Kalamazoo for several years
Western Michigan University Recognized "Student Savings Club Favorite Merchant" for several years
"Dear John, I’m writing you and your employees a quick note to say thanks for fixing our brakes on the Ford conversion van. We had it loaded with 6 adults again Saturday for a trip to Fennville and the brakes were smooth and quiet. I really appreciate the effort and time you spent fixing a situation that was not your making. Again thank you for sticking with me and seeing our problem resolved satisfactorily."
Gary Capman, via inside our business
"I have used Chapman Automotive for over ten years for all of my families automobile repairs and maintenance. I have found them to be reasonable, honest, and very professional. There is never any surprises when you deal with them. They give you a thorough explanation of the work that is to be accomplished and timely delivery of my vehicles when they are completed. The cost is always discussed before the work is began and I have never had any additional hidden costs. I would recommend them highly to anyone who is looking for reliable, economical service for their cars and trucks."
Dave, via YellowPages.com
"I went there for a check engine light and an oil change and being a single mom I for the first time felt not taken advantage of. He was honest and sincere. I had brought my car to 3 other shops only to walk away frustrated and felt like I was being ripped off for being a woman. Chapman Auto figured out exactly what I needed and explained it to me so that I understood. And was less expensive then the other 3 mechanics. He also did a free follow up just to make sure everything was good and safe with my vehicle. I highly recommend Chapman Auto to everyone! Great service and very fair prices! I will go to him for all my vehicle needs."
Kacy L., via YellowPages.com
With the LocalSaver App, saving money on the products and services you use everyday has never been so easy.