Jay Zulauf - Fidelity Bank Mortgage

Mortgage Brokers | Atlanta, GA

coupon

$500 Off Closing Costs for New Mortgage Clients

$500 Off Closing Costs for Your Home Mortgage Brokers Purchase

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about this business

Jay Zulauf is a reliable professional dedicated to providing excellent customer service. His clients can trust that they stay informed throughout the entire process and that he works hard to ensure there are no surprises at closing. His expertise in the industry serves clients well in that they can rest-assured they are getting the right loan program for their needs.

additional information

Services

  • Adjustable Rate Mortgages
  • Conventional Fixed Rate
  • Down Payment Assistance Grants
  • FHA Loans
  • First Time Home Buyer Grant
  • Jumbo Loans
  • USDA Home Loans
  • VA Loans

testimonials

  • Results for my survey - Fidelity Post Close Survey -
    Filled out by - Edward Schumacher
    1 -: What were the most important factors in choosing Fidelity Bank Mortgage?
    Answer: The most important factors that influenced our decision to choose Fidelity was because of personalized service, attention to detail and not feeling lost in a big organization. We were referred to Jay Zulauf, and after meeting with him felt like he would be the best to handle our mortgage needs.

    2 -: Please rate us on the following:
    Overall level of satisfaction in dealing with Fidelity Mortgage Services. Answer: 5
    Was the loan process and documentation needed clearly explained to you? Answer: 5
    Were you kept informed throughout the process? Answer: 5
    Were we responsive in returning your phone calls and e-mails? Answer: 5

    3 -: What could we have done better to meet or exceed your expectations?
    Answer: Jay Zulauf exceeded our expectations.

    4 -: Was there anything that we did exceptionally well or that you particularly appreciated?
    Answer: From the initial phone call through the closing process, Jay was quick to respond to all of our questions and concerns. It truly felt like "white glove" service!

    5 -: If your loan was a purchase transaction, did we meet your important timeframes?
    Answer: Yes

    6 -: Please comment on the level of service by service providers such as attorney or appraiser.
    Answer: Everyone was fabulous and exceeded expectations.

    Results logged on September 6, 2017 02:13 PM

  • Results for my survey - Fidelity Post Close Survey -
    Filled out by - Jeremy Green
    1 -: What were the most important factors in choosing Fidelity Bank Mortgage?
    Answer: Recommended by Real Estate Agent; Jay Zulauf’s Knowledge/Experience

    2 -: Please rate us on the following:
    Overall level of satisfaction in dealing with Fidelity Mortgage Services. Answer: 5
    Was the loan process and documentation needed clearly explained to you? Answer: 5
    Were you kept informed throughout the process? Answer: 5
    Were we responsive in returning your phone calls and e-mails? Answer: 4

    3 -: What could we have done better to meet or exceed your expectations?
    Answer: Lower penalty for extending locked rates when purchaser is not at fault.

    4 -: Was there anything that we did exceptionally well or that you particularly appreciated?
    Answer: Providing documentation to designated parties at a timely manner to ensure a smooth closing day.

    5 -: If your loan was a purchase transaction, did we meet your important timeframes?
    Answer: Yes

    6 -: Please comment on the level of service by service providers such as attorney or appraiser.
    Answer: Attorney: Excellent Appraiser: Excellent Lender: Excellent

    Results logged on October 2, 2017 11:16 AM

  • Results for my survey - Fidelity Post Close Survey -
    Filled out by - Jesse Mizzell
    1 -: What were the most important factors in choosing Fidelity Bank Mortgage?
    Answer: Speedy process

    2 -: Please rate us on the following:
    Overall level of satisfaction in dealing with Fidelity Mortgage Services. Answer: 5
    Was the loan process and documentation needed clearly explained to you? Answer: 5
    Were you kept informed throughout the process? Answer: 5
    Were we responsive in returning your phone calls and e-mails? Answer: 5

    3 -: What could we have done better to meet or exceed your expectations?
    Answer: Nothing, other companies need to mirror your example if they want to be successful!

    4 -: Was there anything that we did exceptionally well or that you particularly appreciated?
    Answer: Everyone on the team went above and beyond to surpass my needs, I will be a lifetime client!

    5 -: If your loan was a purchase transaction, did we meet your important timeframes?
    Answer: Yes

    6 -: Please comment on the level of service by service providers such as attorney or appraiser.
    Answer: Great

    Results logged on September 25, 2017 08:47 AM

Jay Zulauf - Fidelity Bank Mortgage location & information

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212 Pharr Road
Atlanta, GA 30305

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